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Compliance Information for Texas

In accordance with House Bill 4224 (89th Regular Session) and Texas Health & Safety Code §181.105, Heightened Achievements provides the following information to assist consumers in:

 

• Business Violation Concerns

• License Violation Concerns

• Records Requests

 

Please always feel free to reach out to provide feedback or constructive criticism by contacting the practice at: heightenedachievements@gmail.com

Business Violation Concerns

If you believe you have been a victim fraudulent business practices in the State of Texas please contact the Attorney General's Office to file a consumer complaint.

Click here to learn more about your consumer rights.

https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/ 

License Violation Concerns

If you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board.

Click here to access the Texas Code.

Texas Behavioral Health Executive Council

1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700

Investigations/Complaints 24-hour, toll-free system

(800) 821-3205

https://bhec.texas.gov/contact-us/ 

Records Requests

 

We are required to retain your records for 7 years, or 5 years after a former child client has turned 18. If needed, records can be requested.

Administrative charges may apply.

 

Call for Request Records: 726.233.4421

Email for Records Request:

records@heightenedachievements.com

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